Refund Policy
Before you ask for a refund
If you have purchased an item and you are experiencing a technical issue with the item we recommend contact the support@keenthemes.com and seek assistance.Asking for refunds
We provide a 30 days money-back guarantee if product does not meet with your expectations.- Item is "not as described" or the item doesn’t work the way it should
- Item has a security vulnerability
- Item support is not provided
An item is "not as described"
if it is materially different from the item description or preview. If the issue can’t be fixed or it turns out that the item is “not as described” then you would be entitled to a refund.Item has a security vulnerability
If an item contains a security vulnerability and can't easily be fixed you would be entitled to a refund. If the item can be fixed, Keenthemes team do so promptly by updating the item. If the item contains a security vulnerability that is not patched in an appropriate timeframe then you would expect for refund.Item support is not provided
If you have current support entitlement, and you are not provided that support in accordance with the item support policy you would expect for refund.Categories
Popular Tutorials
Having some trouble familiarizing with Metronic's Bootstrap Admin Template files? Check this a...
Having trouble trying to get Metronic running on your local machine? Check this out. We have outl...
Having some trouble familiarizing with Keen's Bootstrap Admin Template files? Check this artic...
Need Some More Info?
Support Channels
Get access to our Metronic and Keen themes private Github repositories.
Check our extensive Metronic and Keen themes documentation pages.
Contact our support team via support@keenthemes.com for any pre-sale and the theme support questions.
FAQ Highlights
In short, administrator themes are production ready frontend UI/UX templates that you can use and integrate into your project. In some cases, projects that utilize admin themes may not need to a UI/UX designer or a frontend developer to complete their project.
Admin themes usually come in HTML with CSS and JS all readily packed within it’s application, therefore the project development will only require to have the backend logic sorted and integrate that backend with the admin theme to have a complete working application.
Whilst there are free admin themes available, premium admin themes are where things get more interesting.
The purchased package includes a full source code of SASS, Javascript, HTML, media, compiled assets, build config and documentation files.
All demos, apps, pages, components and plugins shown in the preview will be included as well.